Instead of transferring me to the manager she transferred me to a robot that didn't get me to a manager. I asked to speak to a manager and she asked me why I needed to speak to a manager so I told her why. I asked her why she told me she didn't have it at first and she claims it wasn't her who answered the phone the first time. So I called back to tell her they had it in stock and she said they did. I saw that the shredder I called about was in stock. So I called bestbuyonline myself and they were able to tell me how to check availability myself. She just hung up instead of transferring me. She said she would transfer me to bestbuyonline to tell me how. I asked her how to check the stock of an item online myself. The lady I talked to told me she didn't have it in stock. User ( 00:57) I called to see the availability of a shredder I saw online that I wanted. Company did a terrible job and had to have them come and reinstall dishwasher and fridge. 3rd party company that delivers appliances SUCKS! Had fridge, dishwasher and stove delivered. User ( 10:43) Store is nice, clean and well organized. They also will give you comparisons on a cheaper and more expensive item so you can make an informed decision. Very eager to answer questions and help you find what you are looking for and/or need. Keep up the good work guys!! User ( 08:13) Workers are knowledgeable and pleasant. They were not pressuring me to buy anything but we're very informative. The staff was very helpful and went out of their way to make sure I found what I wanted. User ( 10:50) This was one of the better best buys that I have been to. After waiting, they gave very personal attention. The store wasn't overly crowded, but the staff was all busy helping clients. User ( 03:41) I had to stop in to pick up an item I bought online, I would usually prefer the Eatontown location. Overall store is clean and neat, plenty of stock. added new lines, instead of doing upgrades. The only negative time was purchasing phones, 4 to be exact, and the associate sort of screwed up. I have had very good experiences purchasing products here. Plus most of them are pretty knowledgeable about the products they are hawking. Reason is, most of the associates are readily willing to offer you assistance. What Others Say About This Business: User ( 21:05) This Best Buy is better than most of their stores.
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